How Frontline Supervisors Shape Priorities: Evidence from Police Lieutenants -- by Matthew Gudgeon, Andrew Jordan, Taeho Kim
We study how frontline supervisors shape outcomes in public organizations with competing objectives and limited monitoring. We examine lieutenants in the Chicago Police Department, exploiting its rotational operations calendar for identification. We document dispersion in lieutenant fixed effects on team arrests and find race to be a key predictor. We then compare days Black and Hispanic lieutenants are predicted on duty to days supervised by white lieutenants. Teams under Black and Hispanic ...