Where AI will create value—and where it won’t
Using AI to boost productivity is unlikely to create a sustainable advantage. The real value from AI will lie in reshaping offerings, business models, and market structures before competitors do.
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Using AI to boost productivity is unlikely to create a sustainable advantage. The real value from AI will lie in reshaping offerings, business models, and market structures before competitors do.
Harvard Business School Professor Linda Hill explains why innovation stalls—and how leaders can build the trust, culture, and partnerships necessary to turn ideas into impact.
Across the Chilean capital, a quiet mental health crisis is unfolding—from anxious teens to isolated seniors. Healthy Santiago is reshaping care by bringing it into everyday spaces through trusted community members—restoring connection, dignity, and hope while proving that compassionate, scalable...
As customers increasingly turn to gen AI for financial advice and agentic AI continues to rise, retail banks should consider how to mitigate potential disintermediation.
Regulatory shifts and payer dynamics are compounding margin pressure. Our 2025 survey shows care delivery organizations are pairing measured AI investment with integrated outsourcing.
What keeps teams from speaking up when it matters most? NASA’s Lindy Elkins-Tanton explains how trust and openness fuel better decisions—and surface critical problems sooner.
New research shows AI could take on more than half of US working hours—today. What do you need to know to lead a human–agent hybrid team?