Financial news + insight
By transforming its contact center with agentic AI, the leading Dutch telecom company is strengthening quality, improving efficiency, and building AI capabilities for long-term competitiveness.
Automating software’s deployment, production, and monitoring systems has been challenging. Resolve AI’s CEO explains how AI could improve reliability, pace, and workload.
From individual productivity hacks to full workflow and role reinvention—three McKinsey experts explain how AI is changing the creation of software and what separates the companies capturing value.
The next frontier of AI is physical. Embodied intelligence, in the form of robots, could change how we live and work by 2040.
Between the first 90 days and the last, here’s how leaders can successfully manage people, products, processes, and themselves.
As the first outside leader of the family-founded business, Marcel Cobuz has made some tough decisions about what to keep and what to change. His formula seems to be working.
AI’s next breakthrough may not be a smarter model but a cheaper token.
The half-life of the initial deal thesis is shrinking. Private equity firms are shifting toward a more adaptive, execution-led model that reshapes value creation during ownership.
Even before the Middle East conflict began, geopolitics surged as the foremost investor concern. AI disruption and capital allocation discipline are also top of mind.
Survey results reveal a widening gap between leaders’ assessment of their risk exposure and responsiveness. Five actions can help leaders prepare for a range of outcomes—not just the worst case.
How financial institutions can turn mandatory reporting of financed emissions into a growth opportunity.
As he steps down as chair of McKinsey Global Institute, Sven considers the current AI moment, where the next big ideas are coming from, and how institutions will harness knowledge in the future.
